NCCBOR Member Feedback Survey

As your Association, we’re always working to grow, improve, and better support your success. This anonymous survey helps us understand what we’re doing well and where we can do better, from events and education to communications, customer service, and social media. It only takes a few minutes and makes a real difference.

Fields marked with an * are required.

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Communications & Social Media

(Select all that apply)

Newsletters
Email blasts
Social media posts
Phone calls / voicemails
Word of mouth / office colleagues
I don’t usually stay updated

(Select all that apply.)

Email
Text
Social Media
Physical Flyer / Mail
Newsletter

Specifically - Emails, newsletters, and general announcements

Specifically - the new flipping book format

(Select all the apply)

I follow NCCBOR on one or multiple platforms
It’s professional and engaging
It’s okay but could use more relevant content
Posts are either too infrequent or inconsistent
I’d like to see more behind-the-scenes or member spotlights
I'd like to see less posts
I like the current content that is posted
I don't follow or notice it
Other (please elaborate below)

(Select all that apply?)

I find the event graphics helpful and informative
I enjoy seeing behind-the-scenes or recap videos
I’d like to see more short-form video content (Reels/TikToks/etc.)
I’d like more consistency in branding and design
I usually ignore these posts
I didn’t realize NCCBOR had social media
Event graphics and social media graphics are consistent
Event graphics and social media graphics are not consistent and are confusing
Events, Education & Value

(Select all that apply)

Networking events (e.g., mixers, holiday parties)
Educational / CE events
Member recognition (e.g., Awards, Installation)
Committee service or involvement events
Advocacy / RPAC events
I don’t usually attend events

(Select all that apply)

Community involvement
Networking events
Education / training opportunities
Industry advocacy
Member recognition
Communication / transparency
Staff accessibility
Volunteer opportunities
Social media content
Other (please elaborate below)

Tell Us in Your Own Words

Event ideas, staff shout out, operational complaint, etc.

Testimonials